If you’re running a membership program and you’ve built your website with ClickFunnels 2.0, you’ve probably noticed that your customers have no option to cancel their subscription from the Customer Center by default.
The good news is that if you want to allow your customers to cancel their subscriptions, there’s an option that you can enable for this from the Customer Center settings. Which is exactly what I’m going to show you how to do if you read on.
Allowing Customers to Cancel Their Subscriptions
Follow the steps in the guide below to allow your customers to cancel their subscriptions from within your ClickFunnels 2.0 website’s Customer Center.
Step 1: Fire up your browser, go to myclickfunnels.com, and sign into your ClickFunnels 2.0 account.
Step 2: Open your site’s workspace, then go to the “Site & Funnels” tab from the sidebar on the left.
Step 3: Now go to “Customer Center.”
Step 4: Click on the gear icon in the upper-right corner of the browser window, the one that says, “Edit Customer Center” when you hover your mouse cursor over it.
Step 5: Where it says “Visibility settings,” check the checkbox for “Subscription Cancel”.
Step 6: Don’t forget to save your settings by hitting the black “Update Customer Center” button in the upper-right corner of the screen.
A-a-and voilà!
That’s it. That’s literally all you’ve got to do to allow customers of your membership program to cancel their subscriptions from within your website’s Customer Center in ClickFunnels 2.0.
